smile direct club clear braces comparision

What’s the difference between SmileDirectClub and Candid Co.?

SmileDirectClub began in 2014 as the pioneer of doctor-directed at-home invisible aligners. Our network of over 225 licensed dentists and orthodontists ensure that even though you’re going through invisible aligner therapy at home, you’re not doing it by yourself. Our invisible aligners straighten teeth for 60% less than other options, giving you a smile you’ll love in an average of 6 months.

Curious about your other teeth straightening options? See how Candid Co. compares below.

  • SmileDirectClub offers 3D scans at SmileShops across the country.
  • SmileDirectClub costs less than Candid Co.
  • SmileDirectClub accepts CareCredit.
  • SmileDirectClub offers 90-day check-ins with your treating dentist or orthodontist.
  • SmileDirectClub Customer Care agents are available 23/7.
  • SmileDirectClub has a younger minimum age requirement.
  • SmileDirectClub aligners look more natural.
  • SmileDirectClub has more experience.

Lately, you may have seen a few other teeth straightening options pop up and want to know how we compare. SmileDirectClub clear braces work best for those with mild to moderate crowding or spacing issues. We’ve helped 300,000 people straighten their smile – and that number continues to grow. As the first at-home invisible aligners on the market, we’ve listened to our customers and continued to make improvements time and again.

See if you’re a candidate

1. We offer 3D scans at SmileShops across the country.

Our 3D scanning technology is unlike any other at-home teeth straightening. To get started, you can come in for a free scan at one of our 100+ SmileShops across the country. During your 30-minute appointment, one of our SmileGuides will use our highly accurate 3D optical camera to capture a digital map of your smile, including your teeth and gum lines. This camera takes 6000 photos per second that together create a 3D image of your teeth.

This 3D image helps our doctors determine if our aligners are a fit for your smile and allows them to create your personalized treatment plan.

To get started with Candid Co., you’ll need to purchase an impression kit for $95.

Visit a SmileShop

2. We cost less.

Get started with a free visit to your local SmileShop for a 3D scan of your teeth, or you can purchase an at-home impression kit for $79. The kit will be overnighted to you so you can make molds of your teeth to then send back to our team. Our dental professionals will create a custom 3D rendering of your new smile that you can preview before deciding to purchase aligners. If you’re not approved as a candidate for SmileDirectClub, we’ll refund your $79.

We offer 2 easy ways to pay for your invisible aligners. Pay all up front with a one-time payment of $1850, or choose a monthly payment plan for a $250 down payment and $80 a month for 24 months.

Invisible aligners from Candid Co. cost $1995 when paid up front, or $88 a month for 24 months.

We also don’t require any credit checks. Candid Co. does.

3. We accept CareCredit.

Another differentiator from our competitors: We accept CareCredit. CareCredit is a healthcare financing card that enables you to make monthly payments just like you would with a credit card. You can give our Customer Care team a call at 800-688-0450 at any time to process your order.

We also accept HSA and FSA cards, and you may be eligible for reimbursement from your insurance company, too. Learn more.

4. We offer 90-day check-ins with your treating dentist or orthodontist.

Every SmileDirectClub customer is assigned a state-licensed dentist or orthodontist who monitors your progress remotely. Every 90 days, you’ll send photos of your smile to your doctor so they can make sure everything is moving according to plan. Even though our invisible aligner therapy can be done from the comfort of your own home, you can rest easy knowing dentists and orthodontists always have your back.

In fact, we’ve got a whole team of 225 dentists and orthodontists at your disposal. Our dental care team is available to answer customers’ clinical questions by chat, phone, or email, Monday through Friday from 10 a.m. to 6 p.m.

5. Our Customer Care agents are available 23 hours a day.

Our Customer Care team of 1600 people is available 23/7 via call, text, chat, or social media. They’re real people ready and waiting to talk to you – no robots here.

So go ahead! Give us a call at 800-848-7566, reach out to us on any social media channel, or open up the chat box in the bottom left corner of your screen now.

6. We have a minimum age of 12.

Our minimum age requirement is 12 years old, and customers must have all their permanent teeth. We’re an affordable, convenient, and discreet option that teens love. We ship all of your aligners at once. Rather than having your braces tightened every 4–6 weeks, you’ll simply switch to each new set of aligners according to your individualized plan.

Pre-teens and teenagers under 18 don’t qualify for Candid Co. The minimum age for their aligners is 18.

7. Our aligners look more natural.

Our aligners are identical to the shape of your teeth so that you truly can’t see them. Rather than shiny plastic, they’re more matte, meaning they won’t look reflective when you put them in. They’re BPA-free and are made with thermoplastic PET-G, which is super strong and helps to move your teeth and keep them in place.

Candid Co.’s aligners and retainers are made of a BPA-free and phthalate-free plastic called Zendura.

8. We have more experience.

SmileDirectClub is the pioneer of teledentistry. We’ve been around since 2014 and helped 270,000+ customers! Candid Co. launched in 2017. Unlike our competitors, SmileDirectClub has an A+ rating from the Better Business Bureau. You’ll find thousands of grinning customer reviews on our website.

What are you waiting for? Take your free Smile Assessment below to get started!

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