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smiledirectclub club warranty

What is the SmileDirectClub Club Warranty?

How SmileDirectClub works to ensure you get the smile you’ll love.

As the pioneer of doctor-directed, at-home invisible aligner therapy, SmileDirectClub has helped 300,000 happy grinners smile confidently. Our customers get a straighter, brighter smile in an average of 6 months. Each customer receives a 3D smile plan that shows how their teeth will move, month by month, when wearing SmileDirectClub invisible aligners as directed. And as a member of the Club, if at the end of your plan you don’t love your smile, our SmileDirectClub warranty is here to help you out.

How does the Club Warranty work?

If at the end of your smile plan, you’ve followed the guidelines but haven’t achieved your desired smile, contact us so your state-licensed dentist or orthodontist can re-evaluate your results. You could be eligible for re-evaluation if you:

  • Wear your aligners all day and night throughout your smile plan, except when eating or drinking anything other than cool water.
  • Register your aligners at SmileDirectClub.com/checkin.
  • Respond to each 90-day check-in from your doctor by sending an email with the requested photos.

If your re-evaluation is approved, you may be eligible for additional aligners to continue your smile journey. Don’t forget: Reach out to us within 30 days of completing your smile plan for the warranty to remain valid. Give us a call at 800-329-9962 or send an email to DentalTeam@SmileDirectClub.com.

Plus, SmileDirectClub members get access to a bunch of perks

Club members score free swag, partner discounts, exclusive event invites, and savings to share with friends and family. You’ll also have full-time access to our dental team.

We are here to make you smile! Start your smile journey today by clicking the link below.

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